Axle for Claude — Privacy

Effective 2026-09-09. Applies to the Axle connector for AI assistants (“the connector”), operated by Axle Foundation LLC.

What the connector is

The connector lets you use an AI assistant you already have (such as Claude) to ask about your own Axle work. It acts only when you ask, only as you, and only on records your Axle login can already see.

What we collect

• Your identity, from your own sign-in. When you connect, you sign in at the Axle community. The connector receives a short-lived access token for your session and resolves who you are from it: your contact, your company and your active workforce seats. It does not receive or store your password.
• A record of the connection itself. The connector keeps a record that you connected, from which assistant, when, and how many questions you have asked. That record is what lets a connection be switched off.
• Operational logs. For each request the connector logs the request type, the resulting status, and which assistant family made it. It does not log the content of your questions, the answers, or any record identifiers.
• Photos you add. When you use a photo link, the photo is saved as a file on your own Axle record, exactly as adding it in the Axle app would. The connector does not keep a copy; the link stops working after fifteen minutes.

What we do not collect

• Your conversation with the assistant, its history, its memory, or files you have shared with it.
• Anyone else's records. Every query is scoped to you by the connector itself; no tool accepts another person, company or workforce as input.
• Rates, costs or pay. No tool returns money fields.

How answers are produced

When you ask, the connector reads the relevant Axle records live, using your session, and returns a summary to your assistant. The connector does not keep a copy of those records. Your assistant provider (for example Anthropic for Claude) receives the answer as part of your conversation, under that provider's own terms and privacy policy.

Retention

• Access tokens are stored as a one-way hash and expire automatically. They are deleted when you disconnect.
• The record of your connection lasts as long as the connection does, and is removed when you disconnect or when the connection is switched off.
• Operational logs are retained by our hosting provider for a limited period and then discarded.

Sharing

We do not sell or share your data. The only party that receives answers is the assistant you connected, because you asked it. Our hosting and data-store providers process data on our behalf under contract.

Your choices

• Disconnect at any time from your assistant's connector settings. The token is revoked immediately.
• A connection can be switched off at your company's request. If it is, the connector refuses further requests and says so plainly.

Contact

Axle Foundation LLC. Privacy and security questions: privacy@axlefoundation.com. Security issues are acknowledged promptly.